Confidentiality & Privacy Statement – PT Cyber Ltd
At PT Cyber Ltd, we are committed to protecting the confidentiality, privacy, and security of all personal and organisational information entrusted to us. This commitment applies to all clients, partners, website visitors, staff, and any individuals whose data we process.
1. Commitment to Confidentiality
We treat all information we receive as strictly confidential unless:
You provide explicit permission for us to share it
Sharing is necessary for delivering our contracted services
We are required to disclose information by law or regulatory obligation
All staff, contractors, and third-party service providers are bound by confidentiality agreements and are trained in secure data handling.
We will never disclose sensitive or confidential information to external parties without a valid lawful basis.
2. Your Privacy Matters to Us
We comply fully with:
UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Relevant industry standards for cybersecurity and data protection
Our systems, processes, and internal controls are designed to ensure the privacy, accuracy, and security of all personal data.
3. How We Protect Information
We use a range of technical and organisational measures, including:
Encryption of data in transit and at rest
Access controls and authentication mechanisms
Secure, monitored infrastructure
Auditing and logging of sensitive operations
Regular cybersecurity assessments and staff training
Only authorised personnel have access to confidential information.
4. Use of Information
Information entrusted to us is used solely for:
Delivering IT, cybersecurity, and support services
Processing enquiries and communications
Fulfilling contractual or legal obligations
Improving the quality and security of our services
We do not sell, rent, or trade any personal or business information.
5. Third-Party Access
In some cases, we may engage trusted third-party providers to support our services (e.g., hosting, communications, backup solutions). These partners:
Are vetted for GDPR compliance
Are bound by confidentiality obligations
Only process information as instructed by PT Cyber Ltd
We remain responsible for the safeguarding of your data at all times.
6. Your Rights
You have the right to:
Request access to your personal data
Ask us to correct or delete information
Withdraw consent for marketing or optional processing
Raise concerns or complaints with the ICO (Information Commissioner’s Office)
To exercise these rights or raise a confidentiality concern, email us at:
7. Breach Notification
In the unlikely event of a data breach affecting your personal information, we will:
Notify you without undue delay
Provide details of the breach and affected data
Explain steps taken to mitigate the impact
Outline actions to prevent future occurrences
We follow strict internal procedures aligned with industry best practices.
8. Updates to This Statement
We may update this Confidentiality & Privacy Statement to reflect changes in legislation or internal processes.
Any updates will be published on our website with a revised date.
Contact Us
If you have any questions or need further clarification:
📧 in**@*****co.uk
🏢 PT Cyber Ltd, Flexspace Deeside, Zone One, D15, Deeside, Flintshire
